We know you are going to love your purchase! But, should you change your mind, simply return it to us within 14 days of the transaction date for an even exchange or merchandise credit (customer responsible for return shipping). After December 15th, returns are not accepted and all sales are final with merchandise sold as-is. During our “Christmas In July” clearance event or anytime an item is sold at 40% off or more, all sales are final and product sold as-is. No exchanges or returns will be accepted.
Only artificial trees that have remained unopened are eligible for exchanges and are subject to a 15% restocking fee. All return/ exchange criteria above still applies.
Prices and availability of the products and services listed on the site are subject to change without notice. The listing, description of, or reference to, a product or service on holiday-bliss.com does not imply that the product or service is presently available.
If for some reason an item arrives damaged during shipping, you may return it using the following return process:
Please email our team at firstname.lastname@example.org, including “Return Claim” in the subject line. Photos are required to substantiate damage claims. Claims must be submitted and received by Holiday Bliss, LLC within two weeks from receipt of shipment. Upon receipt, Holiday Bliss, LLC will review the claim for approval. Returns due to shipping damage will be replaced or refunded. When filing a return, please include your name, phone number, order number, quantity, and photo of the damage or defect.
Thank you for shopping with us! From the very beginning, our goal has been to make every holiday bright and beautiful!